Shipping policy

Thank you for shopping at BYB PRODUCTS! We are dedicated to providing a premium, transparent shopping experience. Because we partner directly with selective global manufacturers and logistics hubs to secure the most competitive prices, your orders are processed and dispatched with specific transit timelines detailed below.

🕒 Processing & Fulfillment Time
  • Order Processing: All orders are reviewed, packaged, and handed over to our international carrier networks within 1 to 3 business days from the time your payment is processed.
  • Changes & Cancellations: Once an order enters our automated fulfillment pipeline, we cannot guarantee changes to shipping details or order items. Please verify your address carefully at checkout.

📦 Shipping & Delivery Windows
We ship to customers globally, with standard tracking provided for all orders.
  • Standard Delivery Window: Average shipping times range between 7 to 15 business days following the initial dispatch scan.
  • Factors Influencing Speed: Delivery timelines are estimates and may vary slightly based on local postal routing, holiday disruptions, severe weather conditions, or customs clearance delays in your destination country.

📍 Order Tracking
  • Tracking Notification: You will receive an automated tracking notification via email or SMS as soon as your package is processed by our shipping carrier.
  • Activation Lag: Please allow 2 to 5 business days for the carrier's digital scanning system to update and reflect tracking status online once you receive your tracking link.

🛃 Customs, Duties & Import Taxes
  • BYB PRODUCTS is not responsible for any customs clearance fees, import duties, or local taxes applied to your package upon entry into your country.
  • All fees imposed during or after shipping are the sole responsibility of the customer (tariffs, taxes, etc.).

⚠️ Lost or Missing Packages
A package is only officially classified as "lost in transit" if it fails to receive a tracking update or update its scan status for more than 45 consecutive days. If your tracking status remains stalled beyond this period, please contact our support desk immediately so we can launch a priority claim and dispatch a replacement package to you at no additional cost.

📨 Contact Us
If you have any questions regarding your parcel location, transit statuses, or custom shipping queries, please contact our dedicated support team via our website's contact interface.